Contact Us

Sales & Support: 877.364.8238 ask for Colleen

thepondpros@thepondhub.com

We love water gardens and water features as much as you do, and understand you may need some help or advice along the way.

Our knowledgeable team is available to assist you with your order, or answer your questions via phone or email during the following hours:

Monday-Friday 9AM-5PM Eastern Standard Time

If your call is not answered during business hours, it is because we are assisting other customers. Please leave or send  a message and we will return your call or email promptly.

Office Location:

Touch of Paradise Designs, Inc.
The Pond Hub & Pondineer
9468 S. US Highway 441
Ocala, FL 34480
 
phone: 877.364.8238
or 352-307-5129
fax: 352.307.6137
email: thepondpros@thepondhub.com
 
 
Privacy Statement - Merchant has established a policy to secure private information shared with our organization by our customers.  Merchant does not sell or share any information with any other companies unless requested or approved by the customer.  Merchant also limits access to personal information within our organization to maintain your privacy and protection
 
Refund Policy - Customers are entitled to request a refund for products within 10 calendar days of payment with required information per product type.